Returns & Refunds

For Arrangements: Generally, we do not accept returns for Knock! Knock! arrangements. However, if your order was damaged in transit, please call 866-771-5349 with your name and order number.

For Planters: Due to limited quantities available of this item, we cannot guarantee exchanges. If you are unhappy with this product or it is damaged in transit, please contact us as soon as possible at 866-771-5349 with your name and order number, and be prepared with photos of the damaged item.